Terms of Use

Effective date: May 6, 2026 · Last updated: May 6, 2026

These Terms of Use (the “Terms”) form an agreement between you and the developer of Mixed Signals (“we,” “us,” “our”) and govern your use of the Mixed Signals mobile application and any related services (collectively, the “App”). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to use the App. If you are under the age of majority in your jurisdiction, you must have permission from a parent or legal guardian who agrees to these Terms on your behalf.

2. No account required

Mixed Signals does not require you to register, create a username, or provide an email address. The App stores your data under an anonymous identifier that lives on your device. You are responsible for the security of your device and for any activity that takes place through your installation of the App. You can clear your data — and create a fresh anonymous identifier — at any time from Settings → Clear My Data. Subscription portability across devices is handled by Apple and RevenueCat through your Apple ID; tap “Restore Purchases” on a new install to re-link your subscription.

3. The service

Mixed Signals lets you submit a screen recording of a conversation. The App extracts still frames from your recording on your device, uploads those frames to our backend, and uses an AI model to produce structured analysis (a vibe score, red flags, positive signals, advice, and communication feedback). Free users receive a teaser; paid subscribers receive the full report.

4. Subscriptions, billing & cancellation

Mixed Signals offers auto-renewing subscriptions (for example, weekly and monthly plans) sold and processed by Apple through the App Store. By purchasing a subscription, you authorize Apple to charge the payment method associated with your Apple ID at the price and interval shown at the point of purchase.

• Subscriptions automatically renew at the end of each period unless canceled at least 24 hours before the end of the current period.
• You can manage or cancel your subscription at any time in Settings → Apple ID → Subscriptions on your device, or via the “Manage Subscription” link in the App.
• Refunds are handled by Apple under their policies. We do not directly issue App Store refunds.
• If a subscription lapses, paid features become unavailable; previously generated reports may become locked.

Pricing and plans may change from time to time. Any changes will apply prospectively, and you’ll see updated pricing before any new charge.

5. Your content & license

You retain ownership of the recordings, frames, questionnaire answers, and other content you submit (“Your Content”). By submitting Your Content, you grant us a non-exclusive, worldwide, royalty-free license to host, transmit, process, and otherwise use it solely to operate the App and provide the analysis to you.

You represent and warrant that (a) you have all necessary rights, consents, and permissions to submit Your Content, including from any other people who appear in the conversation, and (b) Your Content does not violate any law or third-party right. Recording or analyzing a conversation may be subject to consent, wiretap, and privacy laws in your jurisdiction. It is your responsibility to comply with those laws.

6. AI analysis disclaimer

Mixed Signals uses AI to generate analysis and suggestions. The output is provided for informational and entertainment purposes only. It is not professional advice and should not be relied upon as a substitute for advice from a qualified therapist, counselor, attorney, medical professional, or other expert. AI output can be inaccurate, biased, or misleading. Use your own judgment, and seek professional help when appropriate.

7. Acceptable use

You agree not to:

• Submit content depicting minors in a sexual or exploitative manner, or any other illegal content.
• Submit content of people who have not consented in jurisdictions where such consent is required.
• Use the App to harass, threaten, defame, or stalk any person.
• Reverse engineer, decompile, or attempt to extract the source code of the App, except as permitted by law.
• Use bots, scrapers, or automated tools to access the App or our backend.
• Interfere with or disrupt the App, our servers, or other users.
• Attempt to gain unauthorized access to other users’ data.

8. Intellectual property

The App, including its software, design, graphics, text, and trademarks, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms.

9. Privacy

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

10. Termination

You may stop using the App at any time, clear your data via Settings → Clear My Data, and uninstall the App. We may suspend or terminate your access to the App if you violate these Terms or if we discontinue the App. Sections of these Terms that by their nature should survive termination (for example, intellectual property, disclaimers, limitation of liability, and dispute resolution) will survive.

11. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE ANALYSIS RESULTS WILL BE ACCURATE OR RELIABLE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE APP WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $50.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of (a) Your Content, (b) your violation of these Terms, or (c) your violation of any third-party right or law.

14. Apple-specific terms

The following terms apply when you obtain the App through the Apple App Store:

• These Terms are a contract between you and us, not Apple. We — not Apple — are solely responsible for the App and its content.
• Apple has no obligation to furnish any maintenance or support services for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App, if any. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.
• We, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar laws.
• We, not Apple, are responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim related to the App.
• You represent that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

15. Governing law & disputes

These Terms are governed by the laws of the State of Michigan, United States, without regard to its conflict-of-laws rules. You and we agree to the exclusive jurisdiction of the state and federal courts located in Michigan for any dispute that is not subject to arbitration or small claims court, except that either party may seek injunctive relief in any court of competent jurisdiction.

16. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Effective date” above and, where appropriate, notify you in the App. Your continued use of the App after the effective date of an update means you accept the updated Terms.

17. Contact

Questions about these Terms? Email contact@rnkdapp.com.