Support

We usually reply within one business day.

Questions, bugs, refund requests, or feedback? Email us at contact@rnkdapp.com.

Common questions

How do I cancel my subscription?

Open Settings → Apple ID → Subscriptions on your iPhone, find Mixed Signals, and tap Cancel. You can also reach this screen from the “Manage Subscription” link inside the App.

How do I delete my data?

Open the App, go to Settings → Clear My Data, and confirm. This permanently removes your profile, analyses, and uploaded frames, and creates a fresh anonymous identifier on your device. There is no separate account to delete — Mixed Signals does not require sign-in.

Do you upload my video?

No. The App extracts still frames from your screen recording on your device and uploads only those frames. The original video stays on your phone.

Can I get a refund?

Subscription refunds are issued by Apple under their policies. You can request one at reportaproblem.apple.com. If you’re stuck, email us and we’ll help where we can.

I found a bug or want to suggest a feature

Send a quick email to contact@rnkdapp.com with what happened and (if possible) your iOS version and device model. We read everything.